To ensure next business day delivery, please place your order at least 1 day in advance.

 

 

 

 

 

 

 

Payment Terms & Credit Policy

Ensuring smooth operations and reliable service for all customers

1. Overview

We are committed to providing consistent product quality and reliable supply to our customers. To support efficient operations and maintain fair service standards, we have established the following payment terms and credit policy.

2. Payment Methods

We accept the following payment methods:

  • E-transfer
  • Cash
  • Cheque
  • Credit Card (subject to processing fees)

Payment details will be provided on each invoice.

3. New Customers

All new customers are required to complete initial transactions using:

  • E-transfer
  • Cash
  • Cheque
  • Credit Card (subject to processing fees)

This allows us to establish a reliable business relationship and payment history.

4. Credit Terms Eligibility

Credit terms may be offered at our discretion after a customer demonstrates:

  • Consistent order volume
  • Stable business operations
  • Timely payment history

Approved customers may be eligible for:

  • Weekly payment terms
  • Bi-weekly (Net 14) terms
  • Monthly (Net 30) terms

5. Credit Limits

All accounts with credit terms are subject to a credit limit.

  • Once the limit is reached, further deliveries may be paused
  • Orders will resume once payment is received and the balance is within the approved limit

This ensures uninterrupted service and responsible account management.

6. Late Payments

Timely payment is essential to maintain supply continuity.

In the event of overdue balances:

  • Future deliveries may be placed on hold
  • Credit terms may be reduced or revoked
  • Account status may be reassessed

We encourage prompt communication if there are any payment concerns.

7. Delivery & Payment Condition

For accounts with outstanding balances:

  • Payment may be required prior to the next delivery
  • Drivers may be instructed to collect payment upon delivery

8. Pricing & Terms Adjustments

Due to market conditions (including raw material and logistics costs), prices and terms may be adjusted periodically.

Customers will be notified of any significant changes.

9. Right to Modify Terms

We reserve the right to:

  • Adjust or withdraw credit terms
  • Revise credit limits
  • Require advance payment

based on account history, payment behavior, or market conditions.

10. Contact

If you have any questions regarding billing or payment terms, please contact us:

Email: hello@food-packs.com
Phone: 604.259.9939

We value long-term partnerships and appreciate your cooperation in maintaining a smooth and reliable supply relationship.

Management Team